All shipping is FREE to the USA 48 States.Any other shipping you must email for a quote.All Shipping includes insurance Additional insurance required for International or Out of USA 48 States International shipping is available via Air ONLY No Exceptions (Must receive a quote first before shipping) We use Fed X Ground, Fed X Air, Bax Global and UPS for our shipping services Tracking Numbers available upon request Please understand that we do not control the shipping companies but will absolutely help if there is any question on damaged,missing or non delivered products.
Mustang Pedal Cars.com or its main company DQ Products will not sell rent or lease our client lists at anytime to anyone. Our lists will be strictly used for our sales and company notifications and newsletters.
Mustang Pedal Cars.com products are specialty products and there are no returns available. This does not include shipping damage or a manufacturer defect.
In the case of damage during shipping.
The shipping company will be notified within 48 hours of any damage- after 48 hours there is no guarantee of a claim on the insurance. The original box must be kept with product – No exceptions. All claims will be handled by the shipping company and only like item will be exchanged when original item is returned. A call tag will be issued when damage is verified by the shipping company.
Any defect from the manufacturers will be dealt with by the manufacturer and handled accordingly depending on the problem. Because of the special product nature, each problem may be different yet similar.
Mustang Pedal Cars will strive to get any problems taken care of in an appropriate manner with the customer in mind.Communication is the key and please email if you have any problems.We are an individually owned and operated company.